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Now in production

AI agents that finish the work, not just start it.

Falak is the AI agent platform for operations teams. Connect your stack, deploy governed agents and watch tasks close on their own.

Book a demo

AI agent platform

// Built for operations teams

Trusted by 1,000+ operations teams

  • Halden

  • Kestrel

  • Lumen

  • Orbis

  • Northbeam

  • Vanta Labs

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(01)

Why Falak

Most AI demos stop at the answer. Real work starts after it: the refund, the ledger entry, the handoff. Falak agents carry every task across your tools until it is verified done.

Most AI demos stop at the answer. Real work starts after it: the refund, the ledger entry, the handoff. Falak agents carry every task across your tools until it is verified done.

Most AI demos stop at the answer. Real work starts after it: the refund, the ledger entry, the handoff. Falak agents carry every task across your tools until it is verified done.

Agent infrastructure for operations teams. Built for production, not for demos.

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(02)

Platform

One AI agent platform for every workflow you run.

Build, deploy and govern AI agents from a single workspace, with the controls your security team asks for on day one.

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4.2M+

Tasks resolved monthly

96%

Autonomous resolution

Tasks closed without human review across support, finance and operations workflows.

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Humans stay in the loop wherever it matters.

Time to production

12 days

Median time from first connection to a live agent.

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SOC 2

ISO 27001

GDPR

Enterprise security, built into every agent run.

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Portrait of a woman with red hair looking upward
Portrait of a woman with dark hair on a black background
Young man in a black cap with his arms crossed
Portrait of a man with light stubble on a black background
Man in sunglasses lit by red and teal light
Portrait of a man half hidden in shadow
Smiling man in sunglasses and a grey T-shirt

4.2M+

Tasks resolved monthly

96%

Autonomous resolution

Tasks closed without human review across support, finance and operations workflows.

Figure raising a hand through red haze

Humans stay in the loop wherever it matters.

Time to production

12 days

Median time from first connection to a live agent.

Curved red panels with dark grooves

SOC 2

ISO 27001

GDPR

Enterprise security, built into every agent run.

(03)

Capabilities

Everything an AI agent needs to do real work.

From the first prompt to the thousandth run, Falak covers the full lifecycle of production agents.

Describe the job in plain language. Falak drafts the workflow, tools and guardrails, then lets you test every step before launch.

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Describe the job in plain language. Falak drafts the workflow, tools and guardrails, then lets you test every step before launch.

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Close-up of a red glowing heating element

Ground every agent in your docs, tickets and data with permission aware retrieval that keeps each answer cited and current.

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Ground every agent in your docs, tickets and data with permission aware retrieval that keeps each answer cited and current.

A smooth gradient from bright red to dark burgundy
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Trigger multi step runs across your CRM, ERP and help desk, with retries, approvals and rollback built into every action.

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Trigger multi step runs across your CRM, ERP and help desk, with retries, approvals and rollback built into every action.

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Set policies, spending limits and escalation rules once. Every agent action is logged, reviewable and reversible.

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Set policies, spending limits and escalation rules once. Every agent action is logged, reviewable and reversible.

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A smooth gradient shifting from pale yellow to vibrant orange

Score agents on real conversations, catch regressions before release and track the cost of every resolved task.

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Score agents on real conversations, catch regressions before release and track the cost of every resolved task.

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Bright orange to dark red gradient
woman wearing red 3/4-sleeved dress

(04)

How it works

Live in days. Better every run.

01

Connect

02

Train

03

Deploy

04

Improve

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01 / Connect

Link your CRM, help desk and data sources in a few clicks.

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02 / Train

Teach agents your policies with documents and past tickets.

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03 / Deploy

Launch on any channel with approvals and limits in place.

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04 / Improve

Review every run and raise autonomy as trust grows.

200+

Integrations ready

23M+

Agent actions logged

99.95%

Platform uptime

4 min

Average task time

(05)

Services

Prefer a team beside you?

Our specialists help you plan, build and run agents, from the first workflow to full operations.

Our specialists help you plan, build and run agents, from the first workflow to full operations.

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(01)

Agent Strategy

Agent Strategy

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(02)

Custom Agent Build

Custom Agent Build

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(03)

Systems Integration

Systems Integration

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(04)

Evaluation and QA

Evaluation and QA

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(05)

Security and Governance

Security and Governance

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(06)

Managed Operations

Managed Operations

See all services

(06)

Customers

Teams that stopped babysitting their workflows.

Sample customer stories that show the kind of results AI agents deliver once they run in production.

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71% faster month end close

Halden Bank

AI agents

Reconciliation

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9,400 claims handled per week

Kestrel Freight

Claims

Workflow automation

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96% of requests resolved first time

Lumen Health

Support

Knowledge layer

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$2.1M saved in the first year

Orbis Commerce

Refunds

Guardrails

(07)

Pricing

Pricing that scales with resolved work.

Start small, prove the value, then expand. Every plan includes evaluations, audit logs and human review.

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Growth

Most popular

$249

per month

For teams running agents across several workflows.

10 production agents

25,000 resolved tasks

All 200+ integrations

Evaluations and analytics

Start free trial

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Growth

Most popular

$249

per month

For teams running agents across several workflows.

10 production agents

25,000 resolved tasks

All 200+ integrations

Evaluations and analytics

Start free trial

Starter

$49

per month

For small teams shipping a first production agent.

2 production agents

2,500 resolved tasks

Core integrations

Email support

Start free trial

Starter

$49

per month

For small teams shipping a first production agent.

2 production agents

2,500 resolved tasks

Core integrations

Email support

Start free trial

Enterprise

Custom

annual plan

For regulated teams with advanced security needs.

Unlimited agents

Volume based pricing

SSO, SCIM and audit exports

Dedicated success manager

Talk to sales

Enterprise

Custom

annual plan

For regulated teams with advanced security needs.

Unlimited agents

Volume based pricing

SSO, SCIM and audit exports

Dedicated success manager

Talk to sales

Every plan includes

Human review

Audit logs

Evaluations

Encrypted data

(08)

FAQ

Questions teams ask before they deploy.

An AI agent platform lets teams build, deploy and manage software agents that reason over a goal, use business tools and complete tasks with little supervision. Falak adds the governance, evaluation and analytics needed to run those agents in production.

A chatbot answers questions. An AI agent takes action: it reads context, plans steps, calls your tools and confirms the outcome. Falak agents can issue a refund, update a ledger or route a claim, then record exactly what they did.

Most teams launch a first production agent within two weeks. You connect your tools, add your knowledge sources, test against real examples and roll out gradually with human review switched on.

Falak connects to more than 200 tools, including common CRMs, help desks, ERPs, data warehouses and messaging apps. You can also add any internal system through a REST API or an MCP server.

Data is encrypted in transit and at rest, agents inherit your existing permissions, and customer data is never used to train shared models. Audit logs record every action for compliance review.

Yes. You choose which actions run automatically and which need approval. Reviewers see the full reasoning, sources and proposed action, and every decision becomes training data for evaluations.

(09)

Journal

Field notes on running AI agents.

All articles

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Guides

Oct 28, 2026

What makes an AI agent production ready

A practical checklist for moving AI agents from a promising demo to work your team can trust every day.

3 min read

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Product

Oct 21, 2026

Human review without the bottleneck

Approvals keep agents safe, but they can also slow everything down. Here is how to design review that scales.

3 min read

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Guides

Oct 14, 2026

How to measure agent autonomy

Autonomy is more than a percentage on a dashboard. These are the metrics that show whether an agent is truly ready.

3 min read

Woman in profile lit by red light

Guides

Oct 28, 2026

What makes an AI agent production ready

A practical checklist for moving AI agents from a promising demo to work your team can trust every day.

3 min read

An electric guitar on a stand against a circular red light painting

Product

Oct 21, 2026

Human review without the bottleneck

Approvals keep agents safe, but they can also slow everything down. Here is how to design review that scales.

3 min read

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