Ongoing
Managed Operations
Let our team run, monitor and improve your agents every week.
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Overview
What this looks like in practice.
Timeline
Ongoing
Team
Dedicated agent operator
Best for
Teams without in-house AI staff
We watch every run, handle exceptions and ship improvements on a weekly rhythm. Your team gets a named operator, a clear report and agents that keep getting better without adding headcount.
What you get
Named agent operator
Weekly performance report
Exception handling and tuning
Quarterly roadmap review
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The problem
Launch day is where the real work starts.
Agents drift. Tools change, policies update and new cases appear every week. Without someone watching, quality slips quietly until a customer finds the problem first.
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How it runs
Four steps, no surprises.
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Watch
Live dashboards and alerts track quality, cost and failed runs around the clock.
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Respond
Named engineers handle incidents within agreed response times.
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Improve
Monthly reviews turn real failures into new tests and better behaviour.
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Report
You get a plain summary of value, cost and what changes next.
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Outcome
99.95%
Uptime across managed agents
15 min
Target response to a critical incident
24/7
Monitoring on every managed agent
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Questions
Before you ask.
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