Abstract red lines on a dark background

3 to 5 weeks

Systems Integration

Connect Falak to the CRM, ledger and help desk your teams already use.

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Teams with custom or legacy systems

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Overview

What this looks like in practice.

Timeline

3 to 5 weeks

Team

Integration engineer

Best for

Teams with custom or legacy systems

Agents are only as useful as the systems they can reach. We connect yours, handle permissions and build custom connectors where nothing exists, so every action lands in the right place.

What you get

System and data access review

Custom connector development

Permission and role mapping

Monitoring and failure alerts

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The problem

An agent is only as useful as the systems it can reach.

The work lives in old CRMs, ticketing tools and spreadsheets that were never built to talk to each other. An agent that can only read those systems still leaves a person to finish every job.

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How it runs

Four steps, no surprises.

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Map

We list every system a task touches and what the agent needs from each.

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Connect

Connectors are built or configured with the narrowest access that does the job.

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Harden

Rate limits, retries and failures are handled before anything reaches production.

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Hand over

Your team gets runbooks, alerts and a clean way to add the next tool.

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Outcome

200+

Tools connected for customers so far

24 hrs

Median time to connect a standard tool

0

Shared admin accounts left in place

(05)

Questions

Before you ask.

Yes. Where there is no API we use the safest route available, and we tell you plainly when a system needs replacing first.

Yes. Where there is no API we use the safest route available, and we tell you plainly when a system needs replacing first.

Every connector gets its own scoped credentials, so each action can be traced and revoked on its own.

Every connector gets its own scoped credentials, so each action can be traced and revoked on its own.

We set rate limits with your engineers and test under real load before anything goes live.

We set rate limits with your engineers and test under real load before anything goes live.

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